We respect your right to privacy. To that end, we collect two types of information. The first type is anonymous information. For instance, we may collect information to tell us that 100 people visited this site today, but we do not know who they are.
The second type of information we collect is personal information. To place your order, you will provide us with contact information, i.e. your name, email and delivery address, and financial information, i.e. your credit card number and expiry date. When we transfer and receive this sensitive personal information, we redirect you to a secure server. Our secure server does not keep a record of your card details.
If we have trouble processing your order, we will contact you using the information that you provided. This information is only used for delivery and billing purposes and to fulfill your order.
We may also use your personal details to let you know of any specials and new products where you have opted to receive our newsletter. If you do not want to receive this information, simply click the 'unsubscribe' link on the email, and you will be immediately removed from our mailing list.
If ever you want to us to add to your order, or make a refund to your credit card, we will ask you again for your credit card information. Please feel free to call us back if you don't want to give us your card details when we call you. We never sell or share our customers personal information, nor do we sell or share our customers email addresses.
We share information with third parties only as detailed in our Privacy Statement.
Secure shopping online
We use Secure Sockets Layer (SSL) encryption technology to ensure your information is safely encrypted. Your order, including your credit card number, is securely encrypted by SSL before being sent to us. This sophisticated encryption process ensures that your personal data is unable to be decrypted when it travels from your computer to us and ensures your privacy and the integrity of your order.
We use the latest security techniques to ensure that your credit card is not passed on to any unauthorised companies or person. We do not store your credit card number but simply request a payment from your credit card to our bank account.
SSL is used by all reputable online retailers. Both Netscape and Internet Explorer support SSL.